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traditional Moroccan hammam of the riad in tadelakt, riad with private hammam in Marrakech medina hands of the therapist during a relaxing massage, riad with private hammam in Marrakech medina jacuzzi and massage area of the riad spa, riad with private hammam in Marrakech medina open all year in the Marrakech medina spa treatment room with soft lighting, riad with private hammam in Marrakech medina with the owner Éric and his team on site massage table dressed with rose petals, riad with private hammam in Marrakech medina with the owner Éric and his team on site massage session inside the riad, candles and towels, riad with private hammam in Marrakech medina

Contact Riad Vendôme Marrakech: Write to Éric, the Owner

There is no call centre and no booking engine at Riad Vendôme. You write to Éric, the owner, and he answers you himself, in English, usually within a few hours. Our best rate is the direct rate: writing to us removes the platform commission, and there is nothing added at the end.

The three ways to reach us

WhatsApp, the fastest: 📲 Message Éric on WhatsApp at +212 600 608 608. Send your dates and the number of guests and you get a written quote back, usually within a few hours.

By phone: the same number, +212 600 608 608. Morocco is on GMT+1 — the same clock as the UK in winter, one hour behind in summer.

The form below: it reaches the same inbox. It is slower, because it arrives as an email rather than as a notification on Éric’s phone.

What to write in your first message

Four lines are enough to get a complete answer in one reply instead of three:

  • your arrival and departure dates;
  • the number of adults and children;
  • the kind of room that matters to you — ground floor, away from the street, family suite with a mezzanine;
  • anything to book alongside the room: airport transfer, hammam, cooking class, a desert night.

Where we are, and what to tell a taxi driver

Riad Vendôme & Spa, 217 Derb El Halfaoui, Dar El Bacha, Marrakech medina. Ask for Dar El Bacha or the Dar El Bacha Palace: every Marrakech driver knows it. The taxi drop-off is 100 metres from the door, the walk is flat and takes about three minutes, with no steps and no narrow alleys to drag a case through. Jemaa El-Fna is a 7-minute walk.

Coming from the airport: 20 minutes by taxi, or a private transfer arranged from the riad. Full detail on our rooms and rates page, and on booking a riad in Marrakech direct with the owner, and what the 5% actually covers.

Send us a message

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Frequently Asked Questions

How do I contact Riad Vendôme in English?

Write to Éric, the owner, on WhatsApp at +212 600 608 608, or use the form on this page. He answers in English himself, usually within a few hours, and he is the person who will handle your stay from the first message to your departure. There is no call centre and no booking engine between you and the riad.

What is the fastest way to get an answer?

WhatsApp. A message with your dates and the number of guests gets a written reply, with a firm price, usually within a few hours. The form on this page reaches the same inbox but is slower, because it arrives as an email rather than a notification on Éric's phone.

Do you speak English at the riad?

Yes. Éric answers in English and French, and the team at the riad works in English, French and Arabic. If you write in English you will be answered in English, at every stage.

What should I put in my first message?

Your arrival and departure dates, the number of adults and children, and anything that decides the stay for you: a ground-floor room, a quiet room away from the street, a family suite, an airport transfer, or a hammam slot on a particular day. With those four lines you get a complete quote in one reply instead of three.

Can I call instead of writing?

Yes, the same number takes calls: +212 600 608 608. Morocco is on GMT+1, which is the same clock as the UK in winter and one hour behind in summer. Writing is still faster for a quote, because the dates and the price end up in writing on both sides.

Is booking direct cheaper than a platform?

Yes. Our best rate is the direct rate: a platform takes a commission on every night and that commission is inside the price you pay. Writing to Éric removes it, and you pay about 5% less for the same room. Since the Court of Justice of the European Union ruling of 19 September 2024 (case C-264/23) on price parity clauses, an accommodation provider is entitled to show a better price on its own site than on the platforms.

Where exactly is the riad, for a taxi driver?

Riad Vendôme, 217 Derb El Halfaoui, Dar El Bacha, Marrakech medina. Ask for Dar El Bacha or the Dar El Bacha Palace, which every Marrakech driver knows. The taxi drop-off is 100 metres from the door and the walk is flat, about three minutes, with no steps and no narrow alleys to drag a case through.

What happens after I send my dates?

Éric checks the rooms in real time and replies with what is free, the price for your dates and what is included. A 30% deposit confirms the booking, the balance is paid on arrival. Cancellation is free up to 2 weeks (14 days) before arrival, with a full refund; after that the booking is non-refundable. For groups and exclusive hire of the riad, the deposit blocks the dates and the booking is firm.